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Frequently Asked Questions

Find quick answers to your questions about our cannabis seeds, products, and services.

FAQs

Ordering

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Are your products legal in my country?

All our products, including cannabis seeds and legal cannabis products, comply with international regulations. Please check your local laws to ensure compliance.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Can I modify an existing order?

Yes, you can modify your order before it has been processed for shipping. Contact our customer support team for assistance.

How do I place an order?

You can place an order through our website by selecting your desired products, adding them to your cart, and following the checkout process.

Shipping

Is shipping discreet?

Yes, we use discreet packaging for all shipments to protect your privacy.

What countries do you ship to?

We ship to various countries in Europe and internationally. Please check our shipping page for a full list of countries.

How long will it take to receive my order?

Orders are typically delivered within 48-72 hours. Delivery times may vary depending on your location.

What countries do you ship to?

We currently ship to the United States, Canada, Australia and the UK. To enquire about shipping to a different destination, please contact us.

How do I track my order?

You will receive a tracking number once your order has been shipped, allowing you to monitor its progress online.

Product Information

What is CBD?

CBD, or cannabidiol, is a non-psychoactive compound found in cannabis known for its potential health benefits, including pain relief, anxiety reduction, and improved sleep.

What are the benefits of using CBD?

CBD is used for various purposes, including pain management, reducing anxiety, improving sleep quality, and promoting overall wellness.

Are your seeds EU-certified?

Yes, all our cannabis seeds are EU-certified, ensuring the highest quality and compliance with regulations.

What is the THC content in your products?

All our products contain less than 0.3% THC, making them compliant with legal standards.

What types of cannabis seeds do you offer?

We offer a variety of cannabis seeds, including autoflowering, feminized, and regular seeds.

How do I choose the right CBD product for me?

The choice depends on your needs—whether you're looking for pain relief, relaxation, or skincare, we offer a range of products like oils, balms, and gummies.

Do your products get you high?

No, our CBD products contain less than 0.3% THC and do not produce psychoactive effects.

Support

What agronomic support do you offer to farmers?

We provide comprehensive agronomic support, including cultivation advice, pest management, and soil health recommendations.

How do I know which seeds are right for my climate?

Our agronomic experts can assist you in selecting the best seeds based on your local climate and soil conditions.

Can I get business support for my cannabis farm?

Yes, we offer business support services, including market analysis, business planning, and sales strategy development.

What are the best practices for cultivating cannabis?

Best practices include selecting the right seeds, optimizing soil health, and managing pests effectively. We offer detailed guides and support to help you succeed.

How can I increase my farm's yield?

Our agronomic team can help you optimize your cultivation techniques, including nutrient management, pruning, and harvesting strategies.

Still looking for answers?

If the answers you're looking for aren't in our FAQ, please send us an email by completing the form below.